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Client Resources

Welcome to your client hub! This is where you’ll find everything you need for quick and easy support after your services go live.

From logging into your Cloud phone system and reporting faults to setting up direct debits or checking your billing, it’s all here. And if you need a hand, our team is just a message away.

Phone Services

Login Help

Request help with login issues

System Changes

Request a phone system change

User & Technical Guides

Access our guides & support library

Training Videos

Access our phone user training videos

Billing Services

Billing Platform

Access your bills online

Setup Direct Debit

Setup a direct debit for your bills

Billing Portal Guide

User guide for customer portal

Cloud Services

Our monthly subscriptions at a glance

Testimonial

I had a chance meeting with the Tech-IP team at a networking event. Had an issue with our IT which we discussed briefly. The team followed up and found me a really solid solution at a good price point very quickly. Follow up support was also above and beyond — they really checked in afterwards to make sure it was still working well for me. Can’t recommend them highly enough if you need an IT solution.

Ben Watkins, Merseyside Health

Testimonial

We have recently switched our VoIP across to Tech-IP and have been blown away by the level of customer service. Not only have our VoIP costs reduced by 75% but the response time from their helpdesk has been second to none. Big thanks to the whole Tech-IP team!

Max White, The HSRA Group Ltd

Testimonial

We cannot speak highly enough of Tech-IP, due to their professionalism and total understanding of our requirements. We now have a fully functional, all singing all dancing telephone and broadband service which has totally transformed the service we afford to our clients. We would highly recommend them — thank you Tech-IP for fulfilling in full the spec we needed.

Karen Hudson, XLPS Ltd

Testimonial

We have been with Tech-IP for over 20 years. The team go above and beyond to give an excellent service. I would highly recommend — very professional.

Louise Jackson, Countrywide Financial Solutions

Testimonial

Fibre connection between two buildings on our Preston site. 100% for service, efficiency, tidiness and professionalism. Highly recommended — would definitely use again.

Jim McGrann, Woodside Logistics Group

Testimonial

Tech-IP are the example every service provider should follow. They respond in a quick, friendly and authoritative manner — I would recommend them to other businesses without hesitation.

Mark Waugh, Be Bold Media Ltd

Testimonial

We are extremely lucky to work alongside the team at Tech-IP. The attention to detail they give to each project cannot be rivalled. We work with many IT companies across the UK and Europe, but Tech-IP are our go-to company. If you have any IT requirements, do not hesitate — 5 stars.

Colin McMahon, MSS Mobile Technology Ltd

Testimonial

Great organisation — the Tech-IP team understood our requirements and tailored the product to fit. They offered plenty of updates on the order status, very competitive pricing and managed the timing to perfection. Great customer service and a pleasure to work with.

Andy Carter, Dixon Group Europe Ltd

Blog & News

info on hold UK

Free professionally recorded telephone announcements with every telephone system

  Your phone system greeting is the first thing callers hear when they call your business and can help establish, not only who you are but can also enhance your company image. In business, setting the right tone from the very start is crucial and here at Tech IP we make it our business to […]

Easter Eggs

Win a Wall of Easter Eggs for Your Team

Win a Wall of Easter Eggs for Your Team Easter is nearly here, and we’re giving one lucky office the chance to win the ultimate chocolate prize… a wall of Easter eggs. That’s over 40 eggs – delivered straight to your workplace. Whether you’re sharing with your team or keeping them all to yourself, this […]

Telephone System Provider

Do You Wish Your Telephone System Provider Hadn’t Been Bought Out?

Do You Wish Your Telephone System Provider Hadn’t Been Bought Out? The cost of being left out of the loop is one of the biggest frustrations following a telephone system provider buyout. Suddenly, decisions are being made about your services, contracts, or pricing, but you’re the last to know. Many businesses report feeling blindsided by […]

Nonconform IT Support

Case Study – Business IT Services : Nonconform Cloud Migration & Remote Working

See how Tech IP delivered business IT services, cloud migration and secure remote working for Liverpool-based creative agency Nonconform, improving efficiency and security.

Cloud Telephony for Schools

Case Study: Helsby High School | Cloud Telephony for Schools

Learn how Helsby High School modernised communication and Wi-Fi with cloud telephony and next-generation wireless solutions from Tech IP.

Chadwicks Solicitors Case Study

Case Study: Migrating Chadwicks Solicitors to a Future-Ready Cloud VoIP Phone System

How Chadwicks Solicitors replaced their ISDN lines with a modern cloud VoIP phone system — seamless migration, cost savings, and future-proof communications.

Our Partners

Below are some of the companies that are partners with Tech IP

Get in touch

Our team is available Monday to Friday.

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